Return policy

Thank you for shopping with chicswave. We hope you are satisfied with your purchase. If you need to return an item, please review our return policy below.

1. You may request a return within 30 days of receiving your item.

2. To be eligible for a return, your item must be unused and in the same condition that you received it.

3. Items must be returned with original packaging and all accessories and parts.

4. Certain types of goods are exempt from being returned, such as perishable goods, custom products, and items on sale.

5. Please contact us at [email protected] to initiate a return request, and we will provide instructions on how to return your items.

6. Once your returned item is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

7. If approved, your refund will be processed within 7 business days. Please note that it may take additional time for the refund to appear on your statement due to factors such as bank processing times, credit card company policies, or regional banking regulations.

8. Shipping costs, original or return shipping, are non-refundable. You are responsible for paying for your own shipping costs when returning items.

9. We reserve the right to refuse returns that do not meet our return policy requirements.

If you have any questions regarding our return policy, please feel free to contact us at [email protected].