Shipping policy
Thank you for shopping with chicswave. At chicswave.com, we strive to provide exceptional service and ensure your order is delivered promptly and efficiently.
- Orders are typically processed within 1-3 business days.
- Please note that orders are processed Monday to Friday, excluding holidays.
- The estimated delivery time is 7-15 business days after your order has been processed.
- Times may vary depending on your location and other external factors.
- Customers are required to provide a detailed shipping address, including postal code, at checkout to avoid delivery issues.
- Shipping fees are calculated at checkout and can vary based on location and order size.
- Some orders may qualify for free shipping promotions.
- Shipping is available to select locations. Options will be provided at checkout.
- Delivery times may be affected by unforeseen circumstances such as the pandemic, severe weather conditions, customs delays, or remote area access.
- Once your order is shipped, a tracking number will be provided.
- You can use this number to monitor the status of your delivery.
- We partner with reputable shipping carriers to ensure your package arrives safely and on time.
- For failed delivery attempts, additional fees may be applied for re-delivery.
- Changes to orders can be made within 24 hours of placement by contacting our support team at [email protected].
- Customers may be responsible for additional customs and import duties or taxes.
- We offer optional package protection at checkout for an additional fee.
- If you need to change the shipping address, contact us immediately at [email protected].
- For any questions regarding your order, reach out to us at [email protected].
- Please refer to our return policy for guidelines on returns and exchanges.
- Detailed return instructions are available upon request.